[Outlook 2013] Apps for Office and Internet Explorer 11 (IE11)

We have the following configuration:

  • Windows 7 Professional,
  • Internet Explorer 11,
  • Microsoft Office 2013 (32-bit),
  • Microsoft Exchange 2013 CU6,
  • Symantec Enterprise Vault 11.

Patch level Microsoft Until 03-oct-2014, so very very recent.

What is the problem, in Exchange its possible to use "Office Web Apps" for integration with OWA. This works very good and we dont have any problems with OWA and the Office Web Apps within OWA Enterprise client.

But, in Outlook 2013, almost every "App for Office" crashes with a popup from Internet Explorer 11. When we open the App, we get a loading.... and after a while A popup with the message "Internet Exporer stopped working".

This is with every App i tested. And it can be reproduced.

What we tried:

  • Proxy settings;
  • Re-install Office 2013;
  • Internet Zone settings;
  • Browser compatibility modus with zones;
  • Reset internet explorer settings;
  • Various reg-hacks for IE security;
  • GPO settings for untrusted locations of Office Web Apps.

And lucky? No.

So we went back to IE9, and it works like a charm. No problems at all. But Unfortunately, IE9 is not an option due to company apps written for IE10+.

But when it works outside Outlook 2013 in IE11, but not inside outlook with IE11, there must be a problem somewhere with Outlook 2013/IE 11 integration. And actually, the currents Apps we don't need in Outlook 2013 (until snd quarter 2015, then we need them).

So for this time we configured "Block Apps for Office" GPO setting and depoyed it. And... In Every Office components Apps are disabled, but NOT in Outlook. So the GPO is not working for Outlook.

How to solve?


  • Edited by Wim-Bart Friday, October 03, 2014 1:00 PM Title
October 3rd, 2014 4:00pm

How about using Process Monitor to find what is actually causing the IE 11 crashing? Like any access is denied or others?

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx


  • Edited by Jeff Hardyy Tuesday, October 07, 2014 2:18 PM typo
Free Windows Admin Tool Kit Click here and download it now
October 7th, 2014 5:17pm

Sorry for the autocorrect changes. I am still looking into this but haven't had much time. Anyone else tried looking at the default domain policy?
February 13th, 2015 2:10am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics